How to request a new license

In case you need to order keys but either don’t have a license or your license is expired, you can request a new license: Video...

How to change of license

In case of having several licenses and choosing the wrong license, licenses can be changed easily: Video   Steps Once you are logged in your...

How to share a license

An organization can share its licenses with a child organization. For example, a school group can centralize the purchase of a higher license to save...

How to see the ordered keys history

The Ordered keys history allows you to review all the keys your organization has ordered. To do so: Once you are logged in your account,...

How to impersonate a child organization

Via Partner Portal, you can impersonate the partner (his user, role and permissions to gain access to all the info) in charge of a child...

How to manage a group

A group is a collection of people with some common characteristics or purposes. For example, if your company is a school, a group could be...

How to create a Custom reports

Custom reports allow users to create customized reports. This type of report works as a dynamic table, which allows users to sort and group data....

How to create a Progress report

Progress reports display all tests launched by a certain user. To create a Progress report: Once you are logged in your account, click on Partner...

How to create a Flex Key report

Flex keys reports display all Flex Keys launched by the users. To create a Flex Key report: Once you are logged in your account, click...

Get support – Help Center

In Partner Portal, you can get Support through several paths. To do so: In the left panel, click on Support. Click on Help center. Select...