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How to impersonate a child organization

Via Partner Portal, you can impersonate the partner (his user, role and permissions to gain access to all the info) in charge of a child organization and work as if you were him. To do so:

Video

Steps

  1. Once you are logged in your account, click on Partner Portal.
  2. On the left menu, click on Impersonator.
  3. Search for the child organization:
    • Search bar: Click on the search bar, check the Status or type the partner name and click Search.
    • Quick search bar: Type the Reseller ID, the Major account name, or the Partner name and press the INTRO.
    • Manually: At the bottom of the page, click on the page’ number and look for the Partner name.
  4. Click on the Impersonate button.

      What would you like to do next?

      • Do you want to order keys? Click here for more info.
      • Do you want to see the ordered keys history? Click here for more info.
      • Do you want to create a group? Click here for more info.
      • Do you want to create reports? Click here for more info.